Web Designer
Technical Support Specialist
Mehedi Hassan
I am Mehedi Hassan-a young enthusiastic, WordPress Expert and customer support specialist – web hosting industries.
I am currently working as a WordPress Support Engineer at Rocket.net. Previously worked as a Technical Support Specialist at Hostinger International.
What I Do
Education
2023 – Current
Dhaka University
Masters in Information Technology
I am studying Masters in Information technology in the best University of my country now.
2017-2021
United International University
Bachelor in Computer Science and Engineering
I have completed my graduation from United International University with a CGPA of 3.61 out of 4.00
2013-2016
DMRC
Higher Secondary
I have completed the Higher Secondary School certificate with GPA 5.00 out of 5.00
2003-2013
DMRC
Higher Secondary
I have completed the Higher Secondary School certificate with GPA 5.00 out of 5.00
Experience
2022 – Current
Rocket.net
WordPress Support Engineer
Rocket.net is a specialized WordPress hosting provider.
In my role as a WordPress Support Engineer, I manage client issues related to WordPress bugs and server performance, primarily through live chat and Zendesk ticket systems.
2021 – 2022
Hostinger International
Customer Success Specialist
I worked as a Mid Level Customer Success Specialist at Hostinger (Website Team)
I have also worked as shift leader and helped the Juniors with their development flow.
2017 – 2021
Fiverr Ltd.
Web Designer and Developer
I was a level 1 Seller atI have worked as a Web Developer & WordPress Expert at Fiverr.
I used to create Cross-Browser compatible websites using HTML ,WordPress & Bootstrap for different clients since 2017!
How Can I Help You?
